We have all been there, the check engine light pops on and now we need to take our car in for repairs. But where do we go? Choosing a reliable auto repair shop is similar to picking a doctor for our family. Fortunately, there are a few ways to make sure you choose the best auto repair shop out there for your baby.
One thing that car owners should always do before looking for an auto repair shop, is read the owner’s manual that came with your vehicle. It is a good idea to be familiar with the basic needs of your car. When you are choosing an auto mechanic, you will be armed with some basic information. This will help you ask the right questions about your car, and know if they are trying to pull a fast one on you.
Another great tip is to ask for referrals from friends and family members. Even in this day of technology, Yelp and Google reviews, a good verbal recommendation from a trusted source goes a long way.
If you think you have finally found the right shop for your car, take them for a test drive! Take your car in for a routine oil change or simple auto repair. While you are there, be on the lookout for the following:
- Is it neat and organized?
- Is it clean?
- Is the staff friendly?
- Are they busy?
A professionally run auto repair shop will be professional at all levels. From the parking lot to the waiting room and on to the garage, you should be able to see the professionalism. Organization and cleanliness matter just as much as a friendly, knowledgeable staff.
Make sure you get everything in writing. Get a repair estimate for the work to be performed and compare it to the actual charges. If for some reason, you are unhappy with the service, ask to speak with the owner or shop manager. Auto repair shops should value your opinion and feedback. Give the shop a chance to make the situation right. Auto repair shops value repeat customers and want you to come back, and if they don’t, well then you know you need to go somewhere else.