If you’re looking for auto repairs and maintenance in Tempe, AZ, we know you have multiple auto repair shops from which to choose. So, how do you choose the best auto repair shop to meet your needs? A good place to start is knowing what questions to ask your mechanic.
7 Key Questions to Ask Your Mechanic
While there are a host of questions to ask your mechanic, here are a few that can help you discern whether or not this auto repair shop is your best option.
1. What makes and models do you service? This is an important question to ask your mechanic because each vehicle is different. Repairs, preventative maintenance schedules, and warranties all vary by make and model. Make sure that this auto repair shop is familiar with your particular vehicle.
2. Are you ASE certified? Auto mechanics who have been certified by the National Institute for Automotive Service Excellence have the knowledge and training to perform expert auto repairs and maintenance.
3. Do other people recommend your auto repair services? Your mechanic may give you specific references. Or, you can check out an auto repair shop’s reviews on popular online platforms such as Google, Yelp, or Carfax.
4. Do you offer free estimates? Most auto repair shops will charge a diagnostic fee for determining what is wrong with your vehicle. Beyond that, however, you’ll want to find out ahead of time if there is a fee for getting a repair estimate.
5. Will you explain the repairs to me? A professional auto mechanic will welcome any questions you have regarding repairs completed on your vehicle or upcoming repairs needed. And, they should be able to explain them in terms you can fully understand. That way, you can be more involved in your vehicle’s care and be able to make informed decisions about repairs and maintenance.
6. Will I be informed of changes in the estimate? Unfortunately, auto repairs don’t always go as planned. During the repair process, additional problems can be found that weren’t anticipated. This can lead to longer repair times or an increase in price. One of the most important questions to ask your mechanic is how they will inform you if/when this happens. Ideally, you’ll want to know about any major changes as soon as possible so you’re not surprised when you go to pay.
7. Do you warranty your work? A good mechanic should do quality work and stand by it. Ask if they offer any specific warranty on parts and/or labor for repairs completed at their shop.
Looking For Quality and Affordable Auto Repairs in Tempe?
You’ve come to the right place! We’re proud to have ASE-certified technicians on staff as well as friendly service advisors who are willing to walk you through each step of the repair process. Plus, we offer auto repair financing options and an industry-leading 5 year/60,000-mile warranty on many major repairs completed at our Tempe auto repair shop!
If you’re ready for the best auto repairs in Tempe and service with a smile, simply give us a call or schedule an appointment online today!
