When your vehicle is included in a recall, it can feel overwhelming. But knowing the right steps to take and having a trusted mechanic on your side makes all the difference. At Good Works Auto Repair in Tempe, AZ, we’re here to walk you through what to do when your car, truck, or SUV is under recall, so you can stay safe on the road and avoid unnecessary costs or disruptions.
How to Handle a Vehicle Recall: What You Need to Know and What You Need to Do
1. Understand what a vehicle recall means.
A vehicle recall means the manufacturer (or the federal safety agency) has identified a defect that may impact safety, emissions, or reliability. As a result, they are offering a free repair. It’s not just a suggestion—it’s a safety action.
For example, the National Highway Traffic Safety Administration (NHTSA) recently expanded its probe into about 286,000 vehicles from General Motors over a possible engine failure issue. This case illustrates the severity of recalls and the importance of swift action.
Watch or listen to this podcast to learn more:
2. Check if your vehicle is affected.
First, visit the manufacturer’s recall site or the NHTSA website and enter your VIN (vehicle identification number) to see if your vehicle is listed. You can also contact us at Good Works Auto Repair, and we can help you check. Then, be sure to sign up for alerts or notifications for your model year, make, and engine type.
3. Stay informed and act quickly if your vehicle is affected by a recall.
Staying informed is critical to your ability to continue driving safely. If you get a vehicle recall notice in the mail, act quickly and don’t ignore it. And if you’ve moved since purchasing a new vehicle, or if you purchased your vehicle used, make a point to check for open recalls on the NHTSA’s website periodically.
Watch or listen to this podcast to learn more:
4. Understand your rights and what a recall repair should cost.
Because vehicle recalls are for safety, the manufacturer must repair or replace the affected parts free of charge (or provide an approved remedy) for eligible vehicles. You should not be charged for the recall repair itself.
Be aware of what’s covered: parts, labor, towing (sometimes), and rental car expenses might be involved, depending on manufacturer policy. Also note that in some cases, you may have your vehicle repaired at your local auto repair shop, only to discover later that a recall should have covered the issue. In this case, check with the manufacturer to see if you can get reimbursed for repairs already made.
5. Choose the right service provider.
Recalls will typically direct you to have repairs completed at an authorized dealer, a shop that you may not regularly go to for service. This way, manufacturers can accurately track which vehicles have been fixed under the recall. For extra peace of mind, there’s nothing wrong with taking your vehicle to your trusted mechanic for a follow-up inspection after the recall repair.
At Good Works Auto Repair, we can:
- Confirm that the recall repair has been correctly performed
- Check for any related issues (e.g., collateral damage)
- Let you know if there are any other immediate repair or maintenance concerns
6. After the recall repair: follow-up maintenance
Once your vehicle has been fixed under recall, it’s still smart to monitor it:
- Keep service records and proof of the recall fix
- Let your trusted mechanic inspect the vehicle periodically for engine, transmission, or other systems that may have been stressed by the defect
- Stay alert for any new problems: strange noises, performance loss, warning lights, etc.
7. Why it’s especially important to pay attention to vehicle recalls if you live in Tempe or the Phoenix metro area
Here in the Tempe-Phoenix region, the stress of heat, driving conditions, and mileage is real. A defect left unrepaired in a hot climate can deteriorate more rapidly. At Good Works Auto Repair, our Tempe mechanics understand local conditions and can help you navigate the recall process smoothly, allowing you to continue driving safely and efficiently.
8. Bottom line — Don’t ignore a recall.
When your vehicle has a recall, don’t ignore it—your safety, and the safety of others, is at stake. Use your VIN to check for open recalls, act promptly, understand your rights, and select a trusted service provider. At Good Works Auto Repair, we’re ready to help you through each step, from checking recall status to ensuring the repair is completed correctly and maintained.
Schedule an appointment with us today if your vehicle needs service or if you’ve received a recall notice and want a second opinion.
